pakwin88 Privacy Policy

1 Introduction

1.1 This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by pakwin88 ("the Company", "we", "us", "our") in connection with the operation of the online gaming and sports betting platform accessible at pakwin88.bet (the "Platform").

1.2 pakwin88 is committed to protecting the privacy and personal data of every player. This Policy has been prepared in accordance with internationally recognised data protection standards applicable under the Company's gaming licence framework.

1.3 This Policy applies to all personal data collected from individuals who visit, register on, or interact with the pakwin88 Platform — including players based in Karachi, Lahore, Islamabad, Faisalabad, and all other regions of Pakistan.

1.4 This Policy should be read together with the pakwin88 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

1.5 If you are under 21 years of age, you are not permitted to register or use the pakwin88 Platform. We do not knowingly collect personal data from persons under 21. If we become aware that data has been submitted by an underage individual, that data will be deleted immediately and the associated account closed.

2 Data Controller

2.1 For the purposes of this Policy, the data controller — the entity that determines the purposes and means of processing your personal data — is pakwin88, the operator of pakwin88.bet.

2.2 Queries regarding data processing, data subject rights, or this Policy in general may be directed to the pakwin88 Data Protection contact at:

3 What Personal Data We Collect

3.1 pakwin88 collects the following categories of personal data from players:

3.2 We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (other than as required for identity document verification), or health data (except where voluntarily provided in a responsible gaming self-assessment context).

4 How We Collect Your Data

4.1 pakwin88 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technical collection: Technical and usage data collected automatically when you access or interact with the Platform, including via cookies and server logs;
• Third-party verification services: Identity and document verification data received from licensed KYC partners during the account verification process;
• Payment processors: Transaction confirmation and status data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 processing partners;
• Regulatory and fraud screening databases: Data received from licensed anti-money laundering and fraud screening services used in connection with our compliance obligations.

5 Purpose & Legal Basis for Processing

5.1 pakwin88 processes your personal data only when a lawful basis for doing so exists. The following table sets out our processing purposes and the corresponding legal basis for each:

6 Data Sharing & Disclosure

6.1 pakwin88 does not sell, rent, or trade your personal data to any third party for commercial gain. Data is shared only in the following circumstances and only to the extent strictly necessary:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 partners receive the minimum transaction data needed to process your deposits and withdrawals;
• KYC and identity verification providers: Licensed third-party verification services receive identity document data solely for the purpose of account verification;
• AML and fraud screening services: Transaction and identity data may be shared with licensed compliance screening services in connection with our anti-money laundering obligations;
• Regulatory and licensing authorities: pakwin88 may be required to disclose player data to its licensing authority, financial intelligence units, or law enforcement agencies under applicable law;
• Legal proceedings: Where disclosure is required by a valid court order, subpoena, or other legally binding instrument;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of the Company's assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7 Data Retention

7.1 pakwin88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with regulatory, accounting, and legal obligations.

7.2 The following general retention periods apply:

• Active account data: Retained for the duration of the account relationship and for a minimum of 5 years following account closure, in accordance with AML record-keeping requirements;
• KYC documents: Retained for a minimum of 5 years from the date of the last transaction on the account, as required under international AML standards;
• Financial transaction records: Retained for a minimum of 5 years from the transaction date;
• Support and communication records: Retained for 3 years from the date of the communication, or longer where relevant to an ongoing dispute;
• Marketing consent records: Retained for 2 years from the date of last consent confirmation or opt-out, whichever is later.

7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be associated with any individual.

8 Security Measures

8.1 pakwin88 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and pakwin88 servers;
• AES-256 encryption for data stored at rest on pakwin88 infrastructure;
• Strict role-based access controls limiting data access to authorised personnel only;
• Multi-factor authentication requirements for all internal administrative systems;
• Regular third-party penetration testing and security audits;
• Intrusion detection and real-time security monitoring systems;
• Secure data disposal procedures for physical and digital media.

8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, pakwin88 will notify affected players without undue delay and will take all technically feasible steps to contain and remediate the breach.

9 Cookies & Tracking Technologies

9.1 pakwin88 uses cookies and similar tracking technologies to operate the Platform effectively and to understand how players use our services. The following types of cookies are used:

9.2 pakwin88 does not use third-party advertising or cross-site tracking cookies. You may manage or disable cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will impair the functionality of your pakwin88 account.

10 Your Data Subject Rights

10.1 Depending on the applicable data protection framework, you may be entitled to exercise the following rights in respect of your personal data held by pakwin88:

• Right of Access: You may request a copy of all personal data we hold about you. We will respond within 30 days of receiving a verified request;
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete. You may also update most account information directly through your account settings panel;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations (such as AML retention requirements);
• Right to Restriction of Processing: You may request that we restrict processing of your data in certain circumstances, such as where the accuracy of the data is contested;
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request your data in a structured, machine-readable format;
• Right to Object: You may object to processing carried out on the basis of legitimate interest, including profiling for marketing purposes;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

10.2 To exercise any of the above rights, please contact the pakwin88 support team at [email protected] with the subject line "Data Subject Rights Request — [Your Username]". We may need to verify your identity before processing your request.

11 Minors & Age Restriction

11.1 If pakwin88 discovers or is made aware that personal data has been collected from a person under the age of 21, the following steps will be taken immediately:

• The account will be suspended and then permanently closed;
• Any deposited funds will be returned to the original payment method to the extent technically possible;
• All personal data associated with the underage account will be securely deleted from our systems, except where retention is required for regulatory reporting of the incident;
• The incident will be reported to the relevant licensing authority where required.

11.2 Parents or guardians who believe that a minor has created an account on pakwin88 should contact us immediately at [email protected]. We treat such reports with the highest priority.

12 International Data Transfers

12.1 As an internationally operated gaming platform, pakwin88 may transfer personal data to servers and service providers located outside Pakistan. Such transfers are made only to jurisdictions or service providers that implement equivalent data protection safeguards.

12.2 Where personal data is transferred to a third-party service provider outside Pakistan, pakwin88 ensures that appropriate contractual data protection obligations are in place, including standard contractual clauses or equivalent mechanisms that require the recipient to protect the data to a standard comparable to this Policy.

12.3 Players who have questions about the specific jurisdictions to which their data may be transferred may contact [email protected] for further information.

13 Changes to This Privacy Policy

13.1 pakwin88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements.

13.2 When material changes are made — meaning changes that substantially affect how we process your personal data or alter your rights — pakwin88 will notify registered players via email to the address on file and/or by a prominent notice on the Platform, providing at least 7 days' advance notice before the changes take effect.

13.3 The "Last Updated" date at the top of this Policy will be revised each time changes are published. Continued use of the pakwin88 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13.4 If you do not accept a revised Privacy Policy, you should cease using the Platform and may request closure of your account by contacting the support team.

14 Contact & Data Protection Enquiries

14.1 For all privacy-related enquiries, data subject rights requests, cookie opt-out assistance, or concerns about how pakwin88 handles your personal data, please reach out to our team using the contact details below.

14.2 This Privacy Policy was last reviewed and updated in January 2026. We encourage all players to revisit this Policy periodically to stay informed of how pakwin88 protects their data.